PHT 117 COMMUNICATION FOR PHARMACY TECHNICIANS (1)

Provides the pharmacy technician student with an analysis of interpersonal communications (including principles, practices, and procedures) as well as an in-depth discussion of the practical application of communication to pharmacy practice. The analysis of interpersonal communications component includes such topics as communication perceptions and barriers, listening, responding, assertiveness and non-verbal communication. The practical application component includes such techniques as role-playing, group discussion and interviewing.

15 Contact Hours.