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To initiate this process with CDHE, a student may appeal by submitting a written request (letter or email) describing the issue(s) and steps the student has taken to resolve the issue. Eligible appeals, as indicated above, will follow the full appeal process. Appeals that involve issues that are reserved for the institution will be referred to the appropriate college authority.
Full Appeal Process
CDHE will assist the student by identifying the institutional staff person or department that is in the best position to resolve the issues directly. If the institution does not act on the appeal within thirty days from the date that the appeal was received or if the outcome appears inconsistent with state policy, the student may formally request a hearing by CDHE’s Appeal Board.
For issues that are within CDHE's authority CDHE will convene the appeals board. The board will request that the institution provide a 1- to 2-page document with rationale for its decision. The board will review the submitted material within two weeks and will meet to hear the student’s appeal. The board will recommend appropriate action. To ensure timely implementation of the decision, the decision will be communicated to both the student and institution. Such decisions are binding and not subject to further appeal. CDHE will respond to all other issues by letter.
Expedited Appeal Process
An enrolled student who receives a transcript evaluation that does not award general education transfer credit for a “state guaranteed” general education course may appeal directly to CDHE. The disputed credit must be earned in a course in which a student received a grade of “C” or better at a Colorado participating state guaranteed transfer institution. The student must have enrolled during the 2002-03 academic year or later. CDHE’s staff will resolve such cases within five days.